Model Technology Solutions
How We Work
We tailor our methods to your preferences and support you with our expert processes.
How We Work →
Categories of Work →
Project Services →
Managed Services →
How we work
We Tailor Our Deliverables To Your Preferences
Do you prefer a hands-on or a hands-off approach with your IT vendors? How often do you want us to check in? Would you prefer us to train you team or just take care of it? Would you like us to work together for a single project or can we help you manage what we build?
Whatever your preferences, we can collaborate with your internal team or work entirely on our own to help you accomplish IT projects faster, smarter, and more thoroughly than you would have without our help. When we combine our expert processes with your Microsoft tools and work preferences, it’s a recipe for a great experience.
01
Solution Planning and Deployment Projects
Engagement Styles
Which Step of the Process Can We Help You With?
Whether you’re looking for a new solution to a current problem, needing to execute a project to design or deploy a new solution, or needing ongoing management of a solution, we’re here to help.
02
Solution Operationalization and Managed Services
project work
Our Proven Project Delivery Process
01
Identify
Conceptualize your project with the expert guidance of a time-tested Microsoft partner guiding your process. We take a deep look into your goals, business structures, current IT assets, and your environment to make sure that the solution we design is tailored to your needs.
02
Design
We design the best solution for your environment specifically and get it approved.
03
Build & Configure
We prepare your environment then build the solution until it’s ready to be tested.
04
Deploy
We finalize the implementation, test, and validate your solution, and if there are issues, we work together to fix them.
05
Operationalize
We train any of your staff necessary to manage the solution and transition ownership to you.
managed services
Our Proven Managed Services Process
01
Manage
We work with you to define baseline of expectations for services under management and enforce those expectations through technical configuration.
02
Maintain
We identify which parts of your environment are in a supported state and able to be managed, and which are not.
03
Upgrade
We upgrade any necessary technology so you can achieve a fully-managed state.
04
Monitor
We monitor the services under management to validate state and identify areas for improvement.
05
Automate & Innovate
We use innovation and automation to improve outcomes and reassign your staff to other tasks.
YOUR PREFERENCES + OUR PROCESSES = A GREAT EXPERIENCE
Case Studies
Customer Success Stories
We have extensive expertise enabling digital transformations in healthcare, financial services, manufacturing, construction, legal services, retail, venture capital, energy utility, and government. Whatever industry you are in, we can help you deploy and manage your Microsoft tools with expertise.
