Model Technology Solutions

How We Work

We tailor our methods to your preferences and support you with our expert processes.

How We Work →

Categories of Work →

Project Services →

Managed Services →

How we work

We Tailor Our Deliverables To Your Preferences

Do you prefer a hands-on or a hands-off approach with your IT vendors? How often do you want us to check in? Would you prefer us to train you team or just take care of it? Would you like us to work together for a single project or can we help you manage what we build?

Whatever your preferences, we can collaborate with your internal team or work entirely on our own to help you accomplish IT projects faster, smarter, and more thoroughly than you would have without our help. When we combine our expert processes with your Microsoft tools and work preferences, it’s a recipe for a great experience.

01

Solution Planning and Deployment Projects

Engagement Styles

Which Step of the Process Can We Help You With?

Whether you’re looking for a new solution to a current problem, needing to execute a project to design or deploy a new solution, or needing ongoing management of a solution, we’re here to help.

02

Solution Operationalization and Managed Services

project work

Our Proven Project Delivery Process

01

Identify

Conceptualize your project with the expert guidance of a time-tested Microsoft partner guiding your process. We take a deep look into your goals, business structures, current IT assets, and your environment to make sure that the solution we design is tailored to your needs.

02

Design

We design the best solution for your environment specifically and get it approved.

03

Build & Configure

We prepare your environment then build the solution until it’s ready to be tested.   

04

Deploy

We finalize the implementation, test, and validate your solution, and if there are issues, we work together to fix them.

05

Operationalize

We train any of your staff necessary to manage the solution and transition ownership to you.

managed services

Our Proven Managed Services Process

01

Manage

We work with you to define baseline of expectations for services under management and enforce those expectations through technical configuration.

02

Maintain

We identify which parts of your environment are in a supported state and able to be managed, and which are not.

03

Upgrade

We upgrade any necessary technology so you can achieve a fully-managed state.

04

Monitor

We monitor the services under management to validate state and identify areas for improvement.

05

Automate & Innovate

We use innovation and automation to improve outcomes and reassign your staff to other tasks.

YOUR PREFERENCES + OUR PROCESSES = A GREAT EXPERIENCE

However you decide to work with us, we’ll ensure that your projects are completed and managed in accordance with your preferences, and our proven processes give that expert touch you need to get the best results. All in all? A great experience.

Case Studies

Customer Success Stories

We have extensive expertise enabling digital transformations in healthcare, financial services, manufacturing, construction, legal services, retail, venture capital, energy utility, and government. Whatever industry you are in, we can help you deploy and manage your Microsoft tools with expertise.

[Case Study] How Model Technology Solutions Helped a Fast-Growing Health Management Company With Their Infrastructure

In any healthcare field, compliance and security are critical. For one of our clients, compliance and security patches, as well as routine infrastructure tasks, were becoming a critical bottleneck that threatened to jeopardize standardization and security. Manual...

[Case Study] How Air Methods Saves Lives and Protects Critical Data on the Fly

With lives on the line every day, downtime simply isn’t an option for emergency transport service, Air Methods. Air-based computers are critical to the company’s ability to receive dispatch requests, launch helicopters, and save lives. But prior to 2018, the company’s...

[Case Study] Taming the “Wild West” for a Windows 10 Enterprise Upgrade

The Scenario A global leader in manufacturing and consumer goods wanted to upgrade their fleet of in-place computers to Windows 10. Naturally, this required the creation of a Windows 10 image, setting of group policies, application packaging, and deployment. However,...

[Case Study] Taming the “Wild West” for a Windows 10 Enterprise Upgrade

The Scenario A global leader in manufacturing and consumer goods wanted to upgrade their fleet of in-place computers to Windows 10. Naturally, this required the creation of a Windows 10 image, setting of group policies, application packaging, and deployment. However,...