Happy Thursday, everyone. Last week I presented a session at the Saint Louis System Center User Group about a workflow solution I devised for a...
SCSM Data Warehouse Issues with Custom Incident Outrigger
Good afternoon, readers! Gabriel Taylor here with a post about an interesting issue I've ran into with customizations to Service Manager's data...
Change the Beginning IR Number in Service Manager
You would never want to change the auto-incrementing value range in SCSM 2012…would you? Well, I came across an instance where I needed to (which I...
Update Runbook GUIDs Script for SCSM
Update Runbook GUIDs Script for SCSM I spend a lot of my time assisting clients with Service Manager and helping deliver self-service automation...
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