Happy Thursday, everyone. Last week I presented a session at the Saint Louis System Center User Group about a workflow solution I devised for a...
SCSM Workflow – Populate Work Item Data to Child Activities
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SCSM
SCSM Data Warehouse Issues with Custom Incident Outrigger
Good afternoon, readers! Gabriel Taylor here with a post about an interesting issue I've ran into with customizations to Service Manager's data...
Change the Beginning IR Number in Service Manager
You would never want to change the auto-incrementing value range in SCSM 2012…would you? Well, I came across an instance where I needed to (which I...
Update Runbook GUIDs Script for SCSM
Update Runbook GUIDs Script for SCSM I spend a lot of my time assisting clients with Service Manager and helping deliver self-service automation...
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The Hidden Cost of an Improper Cybersecurity Response Plan: A Call to Action for Enterprise Risk Management
In today's business world, the strength of an organization’s cybersecurity is no longer measured...
Increasing A Clients’ Microsoft Defender Score from 30% to 68% In Less Than 7 Days
The hard reality is there’s often enough IT work for a hundred engineers, but only one or two to...
Helping a Manufacturing Plant Double Production Speed in a Day
Have you ever been in that situation where your computer is acting weird, and you have no idea...
Paying high cyber-insurance premiums?
Prove you’re cyber-ready and reduce your premiums through our NIST-based cybersecurity assessment. Then make the most of your assessment results through monthly consulting sessions with our vCISO Director of Cybersecurity.
