SCCM: Configuring Email Notifications with Office 365

So you are an Office 365 organization and your Exchange server lives in the “cloud” and you want to configure email notifications in SCCM for such cools hits like “Virus Outbreak” or “Apple APN certificate is going to expire”.

So in the old days with Exchange on premises this was generally a pretty straight forward process. With Exchange Online however its a bit different.

 

Lets take a look at how this works!
 
First you will need to obtain your Office 365 MX record from DNS. This is the server we will use.
An example of what this might look like is:
yourdomain-com01.mail.protection.outlook.com

 

Now that you have this, open your SCCM Admin console and navigate to:

Administration > Site Configuration > Sites.

Click your primary site server and select:

Configure Site Components > Email Notification.
EmailNoti1

Click “Enable email notification for alerts”.
 
FQDN or IP address of the SMTP server to send email alerts:
Enter the MX record in the server field, leaving the default port of 25
SMTP Server Connection account:
None (anonymous access)
Sender Address for email alerts:
Enter something like “NoReply-SCCMNotify@yourcompany.com”. Note: This does not have to be a valid email address
 
Now click Test SMTP Server
EmailConfig1
Enter your email address and click Send Test Email. Wait for the success notification then click Close.
EmailTestClose

Now go to your inbox and validate you received the test message.

TestEmail

Lastly go back to the SCCM Admin console and click OK to save the settings.
Save

You are all set! Go start enjoying your new found fame!

About the Author: William Bracken

Partner – Model Technology Solutions William is an experienced and results-driven IT geek who is passionate about the “automation of things,” with an extensive background in systems management, advanced OS deployment automation, and overall infrastructure automation. He has more than 19 years of experience in IT, and has designed and implemented management solutions that have dramatically reduced support costs and ultimately brought consistent and well managed operating environments to organizations across the US.

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