SCSM Script – Remove Unassigned Reviewer Instances

Estimated Reading Time: 7 minutesGood afternoon, readers! Gabriel Taylor here, back with a script I’ve used to fend off an SCSM “feature” I’ve run into with multiple clients which will hopefully help you as well.   Short version: Have you...

Why Automation (still) Matters

Estimated Reading Time: 2 minutesBack in 2005 I wrote a blog post called “The Lazy Administrator”.  In that post I outlined the importance of automating mundane tasks so that your life wasn’t spent clicking through countless dialog boxes and installation...

Update Runbook GUIDs Script for SCSM

Estimated Reading Time: 8 minutesUpdate Runbook GUIDs Script for SCSM I spend a lot of my time assisting clients with Service Manager and helping deliver self-service automation capabilities to organizations. Two things often involved in that task are employing...